baja99 Terms and Conditions

1 General Information

These terms and conditions apply to all services, products, and activities of the baja99 platform. baja99 is an online gaming and betting platform operated for users in Bangladesh. This document defines the legal relationship between you ("user" or "member") and baja99 ("we", "our", "platform").

By accessing our website baja99.lat or creating an account, you acknowledge that you have fully read, understood, and agreed to comply with these terms and conditions. If you disagree with any part of these terms, please refrain from using our platform.

baja99 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes, the update date will be noted on the website, and continued use of the platform will be considered acceptance of the new terms.

2 Membership and Registration

Membership on baja99 is entirely voluntary. However, creating a valid account is required to enjoy the full benefits of the platform. At the time of registration, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not registering from a country or region where online gaming is legally prohibited.
• All information provided is accurate, complete, and up to date.
• Each individual may operate one account only.
• Transferring or selling an account to a third party is strictly prohibited.

If registration is completed with false information, baja99 reserves the right to cancel the account at any time and confiscate all deposited funds.

2.1 Information Required at Registration

To create a valid account, you must provide your correct name, mobile number, and email address. National ID or passport details may be requested for identity verification in the future.

3 Age Verification and Identity

baja99 follows a strict policy regarding the participation of minors in gaming activities. Our platform is for users aged 21 and above only.

At any time, particularly before a withdrawal request, we may ask for the following documents:

• A clear copy of a National ID (NID) or passport
• Bank statement or proof of mobile banking transactions
• A selfie of the user holding the document together (if required)

4 Account Management

You are fully responsible for keeping your account secure. Keep your password confidential and do not share it with anyone. If you believe your account has been accessed without authorization, notify our support team immediately via live chat.

• Operating multiple accounts from the same device or IP address is strictly prohibited.
• Depositing funds into another person's account or placing bets on behalf of another person is prohibited.
• Contact support to update the information registered on your account.
• Accounts that remain inactive for an extended period (more than 12 months) may be automatically deactivated.

5 Deposits and Withdrawals

The following rules apply to depositing and withdrawing funds on baja99:

5.1 Deposits

• Minimum Deposit: ৳200 (by any method)
• Accepted Methods: bKash, Nagad, Rocket, bank transfer
• Deposited funds are generally credited to the account instantly.
• The name on the deposit must match the name on the account.

5.2 Withdrawals

• Minimum Withdrawal: ৳800
• Processing Time: Generally within 5–30 minutes
• Withdrawal requests may only be made using the same method used for the deposit.
• Withdrawals may be held until verification is complete.
• Withdrawals are not possible if the wagering requirements of an active bonus have not been met.

6 Bonuses and Promotional Offers

baja99 provides various types of bonuses and promotional offers. To enjoy these offers, the following conditions must be followed:

6.1 Welcome Bonus

• 100% bonus on the first deposit, up to ৳8,000.
• Example: Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example: Deposit ৳18,000 and receive a maximum bonus of ৳8,000 — total balance ৳26,000.
• Wagering Requirement: The combined total of the bonus and deposit must be wagered 15 times before withdrawal.
• Each user may receive the welcome bonus once only.

6.2 General Bonus Terms

• Each bonus offer may have its own validity period and conditions.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• Multiple bonuses cannot be active at the same time unless the offer clearly states otherwise.
• baja99 reserves the right to withdraw or modify bonus offers at any time.
• If bonus terms are violated, the bonus and any associated winnings may be cancelled.

7 Betting and Gaming Rules

All betting and gaming activities on baja99 are conducted under the following general rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a technical error causes an incorrect result to appear on a bet, baja99 reserves the right to cancel or correct that bet.
• In the case of live betting, if the connection is lost, the bet will automatically be considered confirmed.
• We use a certified Random Number Generator (RNG) to ensure fair play.
• Please read the specific rules of the relevant game before placing a bet.

7.1 Sports Betting

When betting on cricket, football, kabaddi, and other sports, the official result of the event will be considered final. If a match is abandoned or cancelled, the bet will be refunded.

8 Prohibited Activities

The following activities are strictly prohibited on baja99 and may result in account cancellation:

• Money laundering or any illegal financial transactions
• Abusing the bonus system or creating multiple accounts for the purpose of bonus hunting
• Match fixing or any fraudulent betting activity
• Placing bets using automated bots or software
• Exploiting technical vulnerabilities of the platform
• Harassing or threatening other members
• Spreading false information on the platform or misleading others

9 Account Suspension and Closure

baja99 reserves the right to suspend or permanently close an account without prior notice in the following situations:

• Any violation of these terms and conditions
• Failure to respond to an identity verification request
• Detection of suspicious financial activity
• Fraud or attempted fraud
• Voluntary account closure at the user's request (responsible gaming)

Users may also contact our support team via live chat at any time to close their account. If a valid balance exists, it may be withdrawn before closure.

10 Responsible Gaming

baja99 places great importance on responsible gaming practices. We believe that gaming is a form of entertainment — never a source of income or a solution to financial problems.

• Do not place bets beyond your means.
• Avoid placing large bets driven by emotion.
• Do not place bets in an attempt to recover lost money.
• Set deposit limits or take a temporary break if needed.

If you notice any signs of gaming addiction, you can find detailed information on our Responsible Gaming page or contact us via 24/7 live chat.

11 Privacy and Data Protection

Protecting your personal information is very important to us. baja99 uses SSL encryption technology to keep all data secure. We do not sell your information to third parties.

For a detailed description of how information is collected, used, and stored, please read our Privacy Policy.

We take the following measures to ensure the security of your information:

• SSL/TLS encryption on all connections
• Sensitive information stored in encrypted databases
• Regular security audits and updates
• Strict access control policies

12 Limitations of Liability

baja99 is not responsible for the following:

• Lost bets or failed transactions due to internet disconnection
• Password or account information leaked due to user negligence
• Delays or failures of third-party services (such as bKash, Nagad)
• Unexpected technical issues or server downtime
• Any direct or indirect losses arising from gaming activities

We always strive to provide a reliable and uninterrupted service. However, in the event of technical issues, our support team will be there to assist you.

13 Changes to Terms

baja99 reserves the right to change these terms and conditions at any time. In the event of changes:

• The update date on the website will be changed.
• For significant changes, a notification may be sent by email or to your account.
• Continued use of the platform after changes will be considered as acceptance of the new terms and conditions.

14 Contact & Dispute Resolution

If you have any questions or complaints about these terms, please contact our support team first. We always strive for a friendly and prompt resolution.

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

If a dispute arises, an attempt will first be made to resolve it through direct discussion. If no agreement is reached between both parties, a neutral mediation process will be followed by mutual consent.

Even if any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The Bengali version of these terms and conditions shall be considered authoritative.